You can contact our site 24/7 since we provide around-the-clock support. We do this because we believe it’s important to provide out visitors and customers with the best customer service possible. So whether you have a question about our products or are having problems accessing our site feel free to contact us at any time.
There are several options including live chat, email, social media platforms like Facebook and Twitter, landline, and mobile. We offer our customers several channels for contacting us because we know that sometimes one of them might be offline. In that case, it’s important for you to have other options for contacting our site.
We also take steps to respond to queries as quickly as possible. This usually includes about 24 hours for email and 2-3 hours for phone calls. We respond this quickly because we know your time is precious and you want to get answers as quickly as possible. It’s important to give us time to respond to your queries. However, if you don’t hear from us within the above-mentioned timeframe make sure to follow-up so we can get back to you as quickly as possible.
Our website is dedicated to providing top-notch customer service. We take various steps to achieve that goal including responding to queries as quickly as possible. We also off various channels because we know there are times you’ll have access to your desktop/laptop and other times when you’re out and about and have access to your smartphone/tablet. This offers more options in case one of the channels can’t be accessed since it’s offline, for example.
